IT Field Support Technician

Responsibilities

• Provide technical support to end users and resolve day-to-day technology issues.
• Troubleshoot systems, devices, applications, and connectivity problems.
• Maintain technology resources, user access, and documentation.
• Support projects, deployments, and ongoing operational needs.
• Partner with internal teams to deliver reliable technology services.
• Travel as needed.

Qualifications

• Experience in IT support or a related technical role.
• Strong problem-solving, communication, and customer service skills.
• Ability to work independently in a fast-paced environment.

Technical Background

• Experience supporting business technology environments.
• Familiarity with operating systems, business applications, networks, and end-user devices.
• Exposure to user administration, remote support, and technical troubleshooting.